Job description
Do you have a passion for helping people and delivering excellent customer service? BackOffice is seeking a dedicated Customer Service Representative to handle client inquiries, process orders, and resolve issues. This role is ideal for someone who excels in communication and problem-solving, with a customer-first mindset.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat
- Process orders, returns, and manage payments
- Resolve customer complaints professionally and efficiently
- Track and log customer interactions in our system
Qualifications:
- Exceptional verbal and written communication skills
- Experience in customer service roles (minimum 1 year)
- Ability to manage multiple tasks and prioritize in a fast-paced environment
- Problem-solving abilities with a focus on customer satisfaction
Become part of a team that values excellence in customer support and apply today!