The retail chain faced challenges in managing HR processes, including recruitment, onboarding, and payroll for over 200 employees across multiple locations. Disjointed processes led to inefficiencies, errors, and compliance risks, affecting overall employee satisfaction and operational efficiency.
BackOffice provided comprehensive Human Resources Support, standardizing HR processes across all locations and implementing a centralized HR management system. Our services included recruitment assistance, employee onboarding, payroll processing, and ensuring compliance with labor laws.
The retail chain experienced a 40% reduction in HR-related errors and a 20% decrease in employee turnover. The standardized and streamlined HR processes also ensured full compliance with labor regulations, reducing the risk of legal complications.